Episode 220: PRIVATE – The Michael Dahlke Sessions Part 2
The only 3 business metrics that really matter are
Cash Flow, Customer Satisfaction & Employee Engagement!
When you are off the ladder, you need to have a scorecard. In the beginning, it’s all about hustling, but further into business, you need to know if you are winning or losing.
It doesn’t have to be over complicated.
Business is just a really complicated math problem. We measure the key pieces.
If you don’t have cash flow, you can’t keep existing.
Customer Satisfaction is the health of your business.
Employee Engagement drives Customer Satisfaction.
Interested to hear more? Listen in today for Part 2 of this Private Session!
Check out the tomorrow’s podcast to hear the rest of his story!
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