Circling back and verifying with customers that they appreciated your work is scary. I used to never do follow-up calls. What a mistake! There are so many ways to reach out to previous customers and it doesn’t have to be scary. They hold valuable information that you need to improve your business and are usually happy to provide it. Josh also goes over how to quickly turn customer reviews into a number system that makes sense.
A CRM keeps your business’s name in front of the customer, which will eventually grow your name and create an invaluable buzz! Steve comes from Florida and was successful in the cleaning business years ago. Today he shares the context of what lead him to create such a game-changing software that so many of us in the industry use today.
Chris Lambrinides is back for a second time! A guest on our most listened to podcast, Chris has new things to share (like his new book and the scoop on the biggest convention in the cleaning industry). Chris tells us why the cleaning business can be difficult to scale, shares his light bulb moment, discusses marketing vs. sales, explains staying lean, and talks about using customer lists the right way. Welcome back!
Have you ever heard of self limiting beliefs? Well, even if you have, I’d like to share with you from my personal standpoint just how powerful the way we think about our business can be. Are you holding yourself back through self limiting beliefs?
Lee Burbidge, founder and editor of Window Cleaning Magazine joins us today from the UK! A successful YouTuber and entrepreneur, he speaks of his experiences of all over the world by beginning with a small residential window cleaning business.
“And I’m thinking, does this guy want me to drop three dollars or something? Is this guy the right customer for me? I think about what I’m supposed to do, and it’s a matter of being brave and actually telling the customer that the relationship might not work out.” Listen to the rest in this Quick Talk Podcast!
Welcome to the first Quick Talk RAW! A miniature version of Quick Talk where I just talk to you straight up – like a real person. Not any marketing silliness or cheesiness. The most valuable asset your company has is your current book of business. The people who have already paid you money in the past? Do something for them.
Smart phones will know everything that is going on in the service industry. The future will be automated and document everything that goes on in your home and let us know, to the second, just how much time we spend in a customer’s home.
This podcast touches on search engine optimization and on how technology can truly benefit the future growth of your company with Derek Christian.
“So many get stuck on pricing. And to be honest, there’s deep psychological baggage that is behind most of our self-limiting pricing beliefs. Which – and I’m not a psychologist and I’m not a psychiatrist – I’ve come to realize that its a big part of what needs to be overcome.”
I almost guarantee all of you have never heard of this guy. The way I was introduced to him was through a friend of a friend. He has a carpet cleaning business. He studied philosophy and economics in college, and even had a stint in law school. Completed law school and almost opened a franchise.
He circled back and has a carpet cleaning business that does over $15 million a year. In this podcast we explore what lead Michael Kaplan to be so bold.
Matt Rall was born in Papua New Guinea to missionary parents. He never thought he would wind up running a large cleaning business located across multiple states producing $5,000,000+ in revenue and growing like a rocket ship. Matt has a unique perspective because he started his career in business consulting and worked for many years in…
By investing in employees, Michael Dahlke took a business from $60,000 in revenue to over $2,000,000 in just a few short years! He describes himself as “nothing special” and just a regular blue collar kid from a small town. He attributes his amazing success in the cleaning business to the team that he has built. …
David Carroll had a tough life in many ways growing up. He went to 9 different high schools and made friendships with a lot of the wrong people and ended up serving some time in prison. Join us today as we discuss what it takes to pull yourself out of a rut and relentlessly build…
DJ Carroll is a small business coach and the founder of Sales Excellence University. He started his early twenties by building a lawn care company. Not long after, he became a small business guru and went well past the million dollar mark. Dave then went on to start several other businesses as well as become a real…
These two gurus help small business people build better businesses by making small adjustments and building simple systems into their companies. Mike has a comprehensive understanding of human psychology and sales while Matt is a critical thinker and problem solver.
Jonathan Plume has been surrounded by positive people his entire life. It comes then as no surprise that he is a successful small business owner and real estate investor. So much of our success comes from the way we view the world and how positive our outlook is. Join us in an awesome discussion about what it takes to cross the million mark in the flooring business as well as how important it is to surround yourself with the right types of people.
Chris Phillips has had the entrepreneurial spirit ever since he was a little kid. He has spent a ton of time being a business partner and having business partners. Today Chris is the head of sales for SendJim.com and a small business coach.
JOSH IN YOUR INBOX: EVERY TUESDAY AND FRIDAY
I sold my company in 2015 to a national buyer. I wrote a book about my experiences and created a curriculum around it to share with everyone.
We did over $150,000 a month in revenue.
I now live in Costa Rica with my wife and 4 kids and spend my time as the founder of www.TheGrowthVault.com and host of the Quick Talk Podcast!
Learn the EXACT systems I used to generate over $150,000 a month in my business.
How did go from a trailer park to Costa Rica? Let me teach you.
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