Episode 191: Questions From Callers – Session 2 (Hiring An Office Manager and Doing Hard Things)
A lot of people will relate to the questions from today!
Chris Heffernan owns a window cleaning, power washing and gutter cleaning business. Last year was his 3rd year in business.
Last year they did gross revenue of around $240,000. Currently, Chris can go on vacation for 1-2 weeks and things are okay. But now, he needs an office manager or receptionist. He does everything himself, the calls, the estimates, etc. It’s time for him to get someone else to start taking some of this stuff off of his plate but doesn’t know where to start.
Get over the fact that it’s going to be hard.
You can’t scale unless you have someone in the mothership (office).
This is the main hub of your business. Picking the right person is SUPER important. You need someone that is really over the top friendly in their normal life. They must have a great attitude and voice inflection.
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Listen in today to hear all the feedback I give to this guy and the other question I go over!
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